Gary Kwong (the person behind the Rumbling Edge) just posted his analysis of the survey he’s done, based on talking to Thunderbird users who are already fairly “in the loop”. It’s worth reading.

As soon as possible I’d like to post something like this post by Mark Hamburg, about Adobe Lightroom’s goals. My challenge of course is that I’ll have to make those goals public before shipping, not after, and I’ll have to work out what those goals should be in a transparent global room with thousands [...]

During my trip to Paris last week, I met with a set of representatives from public sector institutions which are deploying Thunderbird to large sets of users, as part of a larger (and long-term) move towards open source and open standards. It was fascinating to find out what their goals were, what they’d been [...]