Welcoming a new Thunderbird Leader

Last week, we released the latest version of Thunderbird! This release marks the first of our releases from within our new combined team which I mentioned in the past. Get it & enjoy it — I’ll draw your eye in particular to the new integrated add-on manager and my personal can’t-live-without add-on, the Conversations add-on which has matured a lot since I last mentioned it.

This month also marks the introduction of a critical new addition to the Thunderbird team: I introduced JB Piacentino to the Mozilla weekly call and Thunderbird teams a couple of weeks ago, but this seems like a fine time to introduce him to the broader community. JB is now the new Managing Director for Thunderbird. I’m confident that he’s going to provide what Thunderbird has been needing for a while now — someone who can have a broad enough perspective on Thunderbird to understand its breadth and full potential impact, but with a focused enough mandate that Thunderbird will get the attention it deserves.

JB has an ideal background to complement the rest of the Thunderbird team’s skills — in particular, he has a combination of entrepreneurial expertise and a passion for product marketing which will serve Thunderbird well. And while he’s new to the Mozilla community, he’s been an avid follower and supporter of Mozilla for a long time.

I’m also excited about the fact that JB is based in Paris, France. Thunderbird has a significant concentration of users in Europe, and moving the center of gravity of the project closer to our users will likely have a broad set of benefits.

I’m visiting JB and the Mozilla Paris office this week in fact, and we’d like to welcome anyone who happens to be in the area to come to a Q&A we’ll be having at the Mozilla office tomorrow evening:

28 Boulevard Poissonnière
75009 Paris
at 7pm (19:00)

I encourage people to get in touch with JB, and share your thoughts about Thunderbird.

The Future of Messaging

The web has incredible potential to improve our lives even more than it already has.  I believe that nowhere else is this more true than in the space of personal communications.

Mitchell Baker, Chair of the Mozilla Foundation, today announced that Mozilla will be increasing our focus on messaging and communications on the web.  As part of this, here are some of the steps that we are taking.

We’re going to be consolidating the teams working on messaging on the Web and related topics like identity and contacts, by integrating the Mozilla Messaging team with Mozilla Labs.

People who have followed Mozilla Messaging are already aware of our first investments in this arena, such as the popular F1 add-on for Firefox, and the experimental Raindrop project.  The expanded Mozilla Labs team has more plans for both research and product initiatives in the field of online communications and social interactions on the Web, which we look forward to sharing.

Thunderbird users will likely be curious to know what this change means for them.  The short answer is almost nothing will change.  We’ll move pages around websites, but that will be the extent of the impact on Thunderbird users.  In particular, the Thunderbird team will remain a tight-knit self-contained product team with full responsibility for the stewardship, development and support of Thunderbird.  I’m continually proud of the Thunderbird team, as they continue to produce high quality releases on the platform that Firefox is continually improving, while supporting exciting developments like Blake Winton’s GetAnAccount, Jonathan Protzenko’s radical Conversations view add-on or Mike Conley’s Unity integration work to name a few.

I’ll still be managing the Thunderbird team, as well as lead our innovation efforts at the intersection of the Web and messaging.

When I told the team about this change, there was universal nodding — this is an obvious move for Mozilla.  I’ve had the chance to work with many people in all parts of Mozilla over the last few years, and I’ve never met a more competent or kinder group of passionate professionals, and I’ve never been more excited and optimistic about the chances of having impact, both personally and as a part of the fascinating group that is Mozilla.

Jonas Sicking, a superlative Mozilla developer, recently tweeted:

one of the most awesome things about the web is how it enables new ways of communication. What can we do to improve that even more?

That is a nice summary of our focus in the next phase.

Sometimes an add-on is transformative…

In my years of using Thunderbird, there have been a few notable transition points in my personal experience with it. One that I remember well is when we optimized deletion to be asynchronous, which completely got rid of the delay in deleting messages. Another that I’m happy to be able to share now is Jonathan Protzenko’s Conversations add-on, now available through this Labs blog post. It’s remarkable how well Jonathan was able to take an early mockup from a couple of years ago and carry it through to a very, very useful and pleasant and quite full-featured conversation view. Try it out, if you’re like me you won’t want to go back.

On a technical note, it’s nice to see how the various bits of the refactorings and new technology pieces we’ve been building into Thunderbird can be used to build compelling new UIs.

Congrats Jonathan!

Outlook PST importer anyone?

This week, Microsoft published an open source (Apache 2) SDK to read PST files. From what I heard, it works with Unicode PST files as generated by Outlook 2003 or later.

It’s a healthy move on Microsoft’s part, as it releases their users from feeling like their data is locked in to their relationship with Outlook. I hope the code is easy to use, etc.

I’d naturally be very interested to hear of anyone experimenting with using this code in an add-on to make the process of importing all one’s data from Outlook into Thunderbird. If you know of such an effort, let me know!

Thunderbird in 2010

2010 will be a big year for Thunderbird. Last year, we launched Thunderbird 3, which is a huge milestone for us. In this post, I’d like to give people a heads-up as to what the coming year will look like. I’ll focus on three topics: our plans for innovation through add-ons, Thunderbird 3.1, and our first steps towards making Thunderbird self-sustaining.

Innovation through Add-ons

We believe that Thunderbird is a much better development platform than ever. This means that building innovative experiences on top of Thunderbird is easier than ever. We’ll be building on that platform ourselves and helping others innovate as well. In particular, we’re going to be using add-ons in a few ways:

  • If we have an idea for a change to an existing Thunderbird feature, we’d like to roll it out first as an add-on, so that we can get feedback on early versions of the idea without having to incur all of the up-front costs of landing that change into the “trunk” builds. This should allow us to validate (or reject) ideas much faster. A great example of how this can work is the Personas feature, which matured as an add-on, and is now a standard (and awesome) feature of Firefox 3.6.
  • We sometimes think of features that “would be cool” (see e.g. conversation arcs, tagsoup), but don’t necessarily make sense to integrate into the core product. Making an add-on here makes sense because it lets us share those ideas with others who think they’re worthwhile. Sometimes “cool ideas” become “big ideas” over time (google calendar add-on.

Having core engineers develop add-ons is also one of the best ways to ensure that the add-on platform is as good as possible.

Thunderbird 3.1

In parallel with some exciting innovations in add-ons, we’ll be pursuing more gradual change strategies within Thunderbird 3 itself.

Thunderbird 3.0 is getting security & bugfix releases (3.0.1 is out, 3.0.2 is coming soon).

Thunderbird 3.1 is also underway. We’ve already released the first alpha, and a first beta is getting defined. It will be focused on a couple of areas:

  • Making the upgrade from Thunderbird 2 as painless as possible: Some of the features that we introduced in 3.0 were confusing to Thunderbird 2 users, and some of the defaults which we think made sense to new users were quite surprising to long-term Thunderbird users. We’re reviewing the upgrade process and making sure that users get to opt-in to the more radical changes. We realize it can be quite unpleasant to have your software change unexpectedly.
  • Improving some of the new features in Thunderbird 3: The feedback for the new features has been both positive and constructive — look for refinements on the concepts introduced in Thunderbird 3.

Ensuring Economic Sustainability

Thunderbird deserves to be self-sustaining. Paying one’s way is a great validation of any effort, and it’s in the interest of Thunderbird users everywhere that we figure out a way to get there. As promised when we formed Mozilla Messaging, we’re starting to explore ways to make Thunderbird self-sustaining while at the same time promoting the Mozilla mission (as articulated by the Mozilla Manifesto). We’re specifically looking to identify business models that create economic value by improving the user experience of Thunderbird users. This is nothing new for Mozilla. The foundations of an open source codebase, the ability for users to opt-out of commercial relationships, and an architecture that allows plugging in alternative providers for whatever service or product we end up partnering with are non-negotiable requirements. With that as a foundation, we’re looking for ways to make the online life of our users better, and within those ways, identifying those which can help ensure Thunderbird’s long life.

This will happen through a set of public opt-in experiments. For each business model that we try, we’ll build a prototype, announce it, get data to evaluate it, solicit feedback from users, and evaluate whether it’s worth continuing. Anecdotal data suggests that plenty of Thunderbird users are happy to be offered commercial services which provide them value and help Mozilla too.

In addition, I’ll be actively soliciting input and help from what I’d like to call “business contributors”. Just like we encourage programmers and others to contributing to Mozilla through patches and other internet-mediated activities, I’m going to setup ways to “open source” the business model and business development activities. I’ve found in conversations with my peers that almost every business leader who’s aware of what we do would like to contribute, but we haven’t made it easy. Identifying and facilitating such contributions is one of my personal goals for the year.

To start, here are two possible ways for business folks to contribute:

  • I’ll be in the Bay Area next week for a panel at MAAWG in San Francisco and other meetings, and will be organizing a dinner/drinks event for people who want to chat about Mozilla Messaging business models. Contact me by email if you’re interested (dascher at mozillamessaging.com).
  • We’re hiring a business development lead to help drive this effort. If you know someone who you think understands business development and would be a great fit for Mozilla, point them to the job description.

I’m looking forward to the conversations!

A public internet deserves great beaches

Firefox releases have cool codenames while in gestation. As Chelsea explains, Firefox picks national parks as codenames, as metaphors for the values that go into making a Firefox release.

The idea made a lot of sense to us, so we decided to follow suit for Thunderbird. Rather than parks, we picked beaches. A good beach is a clear and compelling example of a public good. We can all go to the beach, share in the beauty and poetry of the place, swim, maybe surf. All that’s required of us in exchange is to treat it well — don’t fence it in, don’t litter, don’t crash your oil tankers into it. Yet beaches as a public commons are under threat. If Thunderbird can help beaches and beaches can help make it clear why Thunderbird matters, we all win.

Given the weather outside, it’s not too surprising that the codename for the next version of Thunderbird is Lanakai, in sunny Hawaii. “Warm turquoise green waters brush up against a fine sand beach while gentle trade winds offer a cool relief from the hot Hawaiian days. This beach is great for relaxing on the sand or taking a swim in it’s clear waters”. That pretty much sold us. Also, we can dream about having a Thunderbird summit there someday.

Lightning Update

A week full of announcements:

I’ve been so busy working on the Thunderbird 3 release that I forgot to blog about this new development:  I’m pleased to announce that Mozilla Messaging has engaged Philipp Kewisch, lead of the Calendar project, to help drive the release of a version of the popular Lightning calendar add-on.  The plan so far is for Philipp (who’se in school, but somehow finds time to do Mozilla work after that) to help fix bugs, drive the release, and generally make sure that people who want to upgrade from Thunderbird 2 to Thunderbird 3 will find their favorite extension working there.

If you’re keen to help, let Philipp know, and participate in test days, help QA release candidates that will show up, and if you can, chip in with patches!